is a white-label ecommerce platform that helps retailers sell online.

Backed with 20+ years experience, simplifies ecommerce using Shopify.

handles order fulfillment, as an extension of your team.

Top reasons to work with

Increase your revenues by selling online

Control the look and feel of your online store

Eliminate the need for overhead and product inventory

No pick, pack and shipping to deal with

Win consumers over by providing a wide range of trustworthy products

Get a monthly report of your sales

Have your profits deposited directly into your bank account each month

Communicate with to NHP Direct’s team with ideas and feedback

Take full and free advantage of Peopletail, Canada’s leading product review platform

Utilize NHP Direct’s value-added marketing services

How it Works

Book a call with one of our onboarding specialists

Use our standard theme or any Shopify theme

Send us your logo and company info

We build your website within 7 days

Start receiving orders from consumers across North America

Pricing

from

$999+tax

One-time setup fee

Your monthly Shopify Plan, plus 10% fulfillment fee

FAQ

What is Shopify?
Shopify is a subscription to a software service that allows businesses and individuals to create a website and use their shopping cart solution to sell and ship their desired products. Shopify powers nearly a million businesses worldwide, making it one of the world’s most powerful e-commerce platforms.
How long does it take to get set-up and live?
After speaking with an NHPDIRECT representative and making the decision to go forward, your site can be fully operational in less than a week.
Are there other monthly costs to join outside of Shopify plan?
There are no ongoing costs other than your Shopify Plan, unless you choose to subscribe to any add on marketing services.
Can I set my own prices? Am I permitted to put products on sale?
Yes. You can set your own prices, but they cannot be lower than MAP pricing. You can definitely put whatever products you want on sale, for any period of time.
Can I just have a “shop” button that links from my existing website?
Absolutely. The SHOP button can link with your new Shopify site, allowing you to maintain the look and feel of your existing site.
How are profits per sale calculated?

Your Profit = Retail Price Paid By the Consumer Minus Actual Cost Of Goods Sold – 10% (NHPDIRECT‘s fulfillment fee) – 3% Credit Card Fee.

Shipping fees are paid by the customer below the level you set for Free Shipping (e.g. Free Shipping over $60) – above that it’s your cost. For amounts below the Free Shipping level, we set a flat shipping fee (e.g. $7.50 flat-fee)

Can I add a newsletter or flyer to my site?
Yes. You can add both. If you need help creating them, we’re happy to help.
Does NHP Direct offer additional marketing services?
Yes. We offer the following marketing services: graphic design, social media postings, e-blasts, website banners, newsletters, flyers and blog writing.

Speak to one of our onboarding specialists to get started.

What Shopify Plan do I need for my store?

You can use Shopify’s Basic plan at $29/month (USD), or any plan higher if needed.

How are profits sent to me?
Profit calculations are done monthly and sent to you by cheque or EFT transfer.
How soon are orders shipped after a sale is made?
Our standard is 2 business days, but currently over 95% are shipped the next business day.
How are product returns handled?
NHPDIRECT handles all product returns and customer concerns. We offer a 100% satisfaction guarantee and don’t charge a restocking fee. If there’s a problem with the order, we arrange for return shipping or provide a refund without requiring a return. If a customer changes their mind, we ask that they ship the product back to us and we provide a full refund once received.
Who is responsible for collection and remittance of taxes?
NHPDIRECT is responsible for collection and remittance of taxes. The tax collected and remitted is based on the location where the order originated.
Will I receive reporting of my sales?
Yes. You will receive a full report on a monthly basis.
How do I know if a sale has been made through my store?
You will receive emails notifying you of purchases.
What is Peopletail?
Peopletail is Canada’s leading product review community that allows your consumers to leave reviews for products they buy online from your store. Every review is linked back to your online store, further helping you increase sales thereafter.
Are we limited to selling only the products you carry?
Yes, but every effort is made to carry the products you feel are most important. We’re open to requests!
I am supplier, how do I get my products listed with NHPDirect?
Call 1-800-339-1932 and talk to our team.
Who owns the customer information?
You, as retailer own all the customer information. We will not use, share, sell or reveal this information to anyone without your written permission.
Do I have to enter into a contract?
Yes, it’s a Services Agreement with Natural Health Distribution Ltd. (NHD). It spells out our services and obligations, and can be cancelled by you upon 30 days’ written notice.
After I am set-up what do we need to do?

You’ll need to complete these 2 forms in order for us to administer and build your Shopify website. 1. Client Data Form and 2. Development Data Form

Ready to get started? Have Questions?
Contact us anytime.